一鍵復(fù)制
人的記憶力會(huì)隨著歲月的流逝而衰退，寫作可以彌補(bǔ)記憶的不足，將曾經(jīng)的人生經(jīng)歷和感悟記錄下來，也便于保存一份美好的回憶。大家想知道怎么樣才能寫一篇比較優(yōu)質(zhì)的范文嗎？下面是小編幫大家整理的優(yōu)質(zhì)范文，僅供參考，大家一起來看看吧。
外貿(mào)郵件回復(fù)技巧篇一
dear mr. jones,
we acknowledge receipt of both your offer of may 6 and the samples of mens shirts, and thank you for these.
while appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.
we have also to point out that the mens shirts are available in our market from several european manufacturers, all of them are at prices from 10% to 15% below the price you being the case, we have to ask you to consider if you can make reduction in your price, say 10%.as our order would be worth around us$50,000, you may think it worthwhile to make a concession.
we are looking forward to your reply,
sincerely,
要求對方開立信用證
dear mr. jones:
with reference to the 4,000 dozen shirts under our sales confirmation , we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering l/c.
please do you utmost to e_pedite its establishment so that we may e_ecute the order within the prescribed time. in order to avoid subsequent amendments, please see to it that the l/c stipulations are in e_act accordance with the terms of the contract.
we look forward to receiving your favorable response at an early date.
sincerely,
因?qū)Ψ轿茨苋缙谛庞米C而交涉
dear mr. jones:
with reference to our sales confirmation dated august 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. this has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said sales confirmation.
you must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. if you refer to our sales
confirmation, you will see the clause reading: "the buyer shall establish the covering letter of credit before 30th august, 2002, failing which the seller reserves the right to rescind the contract without further notice." the goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. however, in consideration of our friendly business relations, we are prepared to wait for your l/c, which must reach us not later than october 5, 2002. if we again fail to receive your l/c in time, we shall cancel our sales
confirmation and ask you to refund to us the storage charges we have paid on your behalf.
your cooperation in this respect will be appreciated.
sincerely,
外貿(mào)郵件回復(fù)技巧篇二
從3月份來公司到今年年底，算起來在**有剛滿10個(gè)月的時(shí)間了。當(dāng)初就是抱著純粹學(xué)習(xí)的心態(tài)找的現(xiàn)在的工作，對于一個(gè)英語專業(yè)的我來說，在過去的兩年里一直投入在與英語無關(guān)的行業(yè)中，現(xiàn)在冒冒然再重操舊業(yè)時(shí)，相對于同畢業(yè)的同學(xué)來說，是落后了很多。但從我決定換一個(gè)行業(yè)去發(fā)展的時(shí)候，我重新確定了自己的定位。要在一個(gè)行業(yè)發(fā)展起來，首先就是要相信你自己可以做到。我也是這樣給自己定義的。別人能做到的， 我也可以做到。
很感謝鄧經(jīng)理在最初應(yīng)聘的時(shí)候，相信并選擇我作為**篷房外貿(mào)業(yè)務(wù)人員當(dāng)中的一員，同時(shí)盡心地安排小組組長小平一直以來監(jiān)督和教導(dǎo)我的外貿(mào)之路。同樣也很感謝在取得成績時(shí)的點(diǎn)播，在沒有成績時(shí)的鼓勵(lì)。
很感謝我的小組組長小平和其他同事，不論是在生活當(dāng)中還是在工作當(dāng)中，都給與了我很多實(shí)實(shí)在在的幫助和指導(dǎo)。讓我能一步一步積累更多的經(jīng)驗(yàn)，增長自己的見識(shí)。
同時(shí)也很感謝自己在20xx年最初的時(shí)候，有勇氣去換一個(gè)行業(yè)，勇敢地選擇了篷房行業(yè)，并堅(jiān)持了下來。那時(shí)候?qū)镜牧私獠⒉欢?，對行業(yè)未來的前景也沒有清晰的認(rèn)識(shí)，但感謝自己愿意嘗試并且沒有半途而廢。
回顧自己來**的日子，不長不短居然快一年了，在**的日子很有意義，是我重新開始一個(gè)行業(yè)的孕育地。
來到**的時(shí)候，我對現(xiàn)在所在的行業(yè)完全沒有認(rèn)識(shí)。甚至當(dāng)初來應(yīng)聘的時(shí)候，都沒仔細(xì)看過公司到底是做什么的。我當(dāng)時(shí)想的是，以最低的姿態(tài)，在一個(gè)值得學(xué)習(xí)和投入的工作環(huán)境，歷練自己。
選擇**，給了我很多學(xué)習(xí)機(jī)會(huì)，幾乎所有的東西都是重新開始學(xué)習(xí)的。包括基本的表格制作，再到圖像處理，郵件處理，電話溝通以及面對面接待客人。
在我內(nèi)心深處，一直相信“有志者，事竟成”，“天道酬勤”，雖然我的起步晚了點(diǎn)，但因?yàn)槟贻p，應(yīng)該是可以追上前輩們的。但也因?yàn)槟贻p，言行顯得很不穩(wěn)重。
的確，這是我需要學(xué)習(xí)的地方。
剛開始做外貿(mào)，可能是一種興奮刺激的感覺，當(dāng)?shù)で闊崆楸蝗諒?fù)一日的郵件詢盤和繁瑣之事替代時(shí)，我們再堅(jiān)持下去的時(shí)候，如果還沒有成績，那時(shí)就更需要一種精神信仰，無關(guān)乎薪資，因?yàn)楫吘拐l都知道，做業(yè)務(wù)，沒有銷量，就是窮光蛋。
剛開始的時(shí)候，沒想過要快速的就拿單，畢竟那很不現(xiàn)實(shí)，對產(chǎn)品對外貿(mào)一竅不通沒有任何實(shí)際經(jīng)驗(yàn)就想出成績簡直就是一種空想。
那時(shí)每天上班的時(shí)候，我會(huì)給自己列好工作日程，確定緊急重要順序，忙完這些規(guī)定的事項(xiàng)后，我會(huì)抽出一部分時(shí)間提前學(xué)習(xí)一些外貿(mào)知識(shí)，包括業(yè)務(wù)以及回復(fù)郵件方面。
記得剛開始回郵件的時(shí)候，我的心情是小心翼翼的，很怕犯錯(cuò)，可能與我的完美主義個(gè)性有些關(guān)系。所以一封郵件都要思考半天，不管是回郵件的內(nèi)容還是表達(dá)方式。一句話，不敢下手。后來幸虧在福步等外貿(mào)論壇里面，學(xué)習(xí)了很多回復(fù)郵件和處理詢盤的知識(shí)，再加上不斷更新產(chǎn)品之后，詢盤多了，鍛煉的機(jī)會(huì)就多了，也就形成了自己的處理詢盤的思路。
第一個(gè)單拿的是幸運(yùn)，那時(shí)候剛出了一次意外，在養(yǎng)傷過程中，接下了第一個(gè)單。也是這個(gè)單，給了我很多勇氣。讓我相信努力會(huì)有收獲。
過了試用期之后，之前那種激情和熱情就慢慢的消失跆盡了，我需要我的信仰來支持我。
“開始源于相信，過程在于改變，結(jié)果在于堅(jiān)持?！本褪俏业男叛?。
我從來不相信，有誰可以隨隨便便的成功，畢竟不是所有人也不是每次都有那樣的好運(yùn)氣。堅(jiān)持我現(xiàn)在的行業(yè)，在我不斷地填充自己的過程中，我能做的就是等待了。
客人不是一下就有的，詢盤不是一下子就都到你的郵箱里的，價(jià)格不是每次都是你的讓客人滿意，不是每個(gè)客人都注重質(zhì)量和服務(wù)的。那能做的，就是不斷地行動(dòng)以及耐心等待結(jié)果。
在過了試用期很長一段時(shí)間里詢盤不是很多，我找了很多事情做，集中之一就包括增加產(chǎn)品曝光帶來詢盤，那么首先得熟悉產(chǎn)品。熟悉產(chǎn)品，不僅是了解自己的產(chǎn)品，也包括同行的產(chǎn)品，而我重點(diǎn)放在國外同行也可以說是潛在客戶的身上。
其實(shí)，做外貿(mào)也是一種心態(tài)的轉(zhuǎn)變，之前我是個(gè)急性子，很多事情希望能夠以最快最有效率的方式解決，所以往往給人浮躁的感覺。慢慢的現(xiàn)在性子稍微穩(wěn)下來點(diǎn)，因?yàn)橛行┦虑?，不是你急著完成結(jié)果就能如你愿，例如，你希望客人盡快下單。
10月份的時(shí)候曾打算請假休息一段時(shí)間，但最終放棄了這個(gè)打算，那時(shí)候的事情，讓我認(rèn)清了自己的處境，女兒也應(yīng)當(dāng)自立自強(qiáng)。所以當(dāng)靜下心來，再次投入到工作當(dāng)中的時(shí)候，自己有種突然覺悟的感覺。后來再處理詢盤和郵件的時(shí)候，竟是反應(yīng)快了很多，思路也明朗了很多。我想這是因禍得福吧。就像yusuf。
yusuf是我今年的一個(gè)客戶，期間一直沒有斷過聯(lián)系，其實(shí)我們很少談工作，每次寒暄一下，問候一下。我后來想想為什么他遲遲沒有打款，可能他也在花時(shí)間考驗(yàn)我和我們公司。就像我在懷疑他是騙子一樣。我一直記得一個(gè)外貿(mào)前輩說，你得經(jīng)常在你客戶的面前飄過。我想我就是這樣一直在他面前飄來飄去沒有太強(qiáng)的目的性，讓他產(chǎn)生了信賴。他的訂單，就是對我耐性的考驗(yàn)和服務(wù)的認(rèn)可。
后來的接待工作，讓我對自己的口語也自信了不少，很感謝小平的陪伴和幫忙，以及之前有機(jī)會(huì)在她身邊學(xué)習(xí)了很多次。
雖然現(xiàn)在我在外貿(mào)在篷房這個(gè)行業(yè)還是半個(gè)內(nèi)行人，身上也有很多的不足，但是我相信，時(shí)間能夠證明一切，我相信只要用心學(xué)習(xí)，踏踏實(shí)實(shí)的，就一定會(huì)有更大的成績，想成為一名能夠獨(dú)當(dāng)一面的外貿(mào)人前進(jìn)。
外貿(mào)郵件回復(fù)技巧篇三
外貿(mào)郵件模板
dear **
nice to meet you .
thank you for the favor of our products .at the same time .we would very much like to work with you to establish long-term friendly relations of cooperation . i am sale director of santong plastic supply name is have 8 years experience plastic bottle and box . i think we could get your mind.
our business model is both whole sale and retail. so that we will accept the diy style or own style form the mow is 1 piece as retail price .
…… …… 余下全文
外貿(mào)郵件回復(fù)技巧篇四
主動(dòng)跟新買家建立聯(lián)系
dear mr. jones:
we understand from your information posted on that you are in the market for te_tiles. we would like to take this opportunity to introduce our company and products, with the hope that we may work with bright ideas imports in the future.
we are a joint venture specializing in the manufacture and e_port of te_tiles. we have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. you may also visit our online company introduction at which includes our latest product line.
should any of these items be of interest to you, please let us know. we will be happy to give you a quotation upon receipt of your detailed requirements. we look forward to receiving your enquires soon.
sincerely,
john roberts
對新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù)
dear mr. jones:
we have received your letter of 9th april showing your interest in our complete product information.
our product lines mainly include high quality te_tile products. to give you a general idea of the various kinds of te_tiles now available for e_port, we have enclosed a catalogue and a price list. you may also visit our online company introduction at which includes our latest product line.
we look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
sincerely,.
向老客戶介紹公司新的產(chǎn)品信息
dear mr. jones:
we have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.
we believe that you will find some attractive additions to our product line. once you have had time to study the supplement, please let us know if you would like to take the matter further. we would be very happy to send samples to you for close inspection.
we will keep you informed on our progress and look forward to hearing from you.
sincerely,
回復(fù)對某個(gè)產(chǎn)品的查詢
dear mr. jones:
thank you for your inquiry of 16 march. we are pleased to hear that you are interested in our product "toaster".
weve enclosed the photo and detailed information of the product for your reference:
product: toaster
specification: _______________
package: 1pcs/bo_ price: 10usd/pcs
payment: l/c
for purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. payment is to be made by irrevocable at sight.
we look forward to receiving your first order.
sincerely,
無法提供對方查詢中所要求的產(chǎn)品時(shí)
dear mr. jones:
thank you for your enquiry of 12 march cate 9 cable.
we appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to e_cessive demand.
we would, however, like to take this opportunity to offer the following material as a close substitute:
cate 5, us$__ per meter fob shanghai, including your commission 2%.
please visit our catalog at for more information on this item. if you find the product acceptable, please email us as soon as possible.
sincerely,
查詢對方公司的產(chǎn)品
dear sir or madam:
we know that you are e_porters of te_tile fabrics.
we would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.
we are volume dealers in te_tiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
when quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. prices quoted should include insurance and freight to san francisco.
sincerely,
外貿(mào)郵件回復(fù)技巧篇五
主動(dòng)跟新買家建立聯(lián)系
dear mr. jones:
we understand from your information posted on that you are in the market for textiles. we would like to take this opportunity to introduce our company and products, with the hope that we may work with bright ideas imports in the future.
we are a joint venture specializing in the manufacture and export of textiles. we have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. you may also visit our online company introduction at which includes our latest product line.
should any of these items be of interest to you, please let us know. we will be happy to give you a quotation upon receipt of your detailed requirements. we look forward to receiving your enquires soon.
sincerely,
john roberts
對新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù)
dear mr. jones:
we have received your letter of 9th april showing your interest in our complete product information.
our product lines mainly include high quality textile products. to give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. you may also visit our online company introduction at which includes our latest product line.
we look forward to your specific enquiries and hope to have the opportunity to work together with you in the future.
sincerely,.
向老客戶介紹公司新的產(chǎn)品信息
dear mr. jones:
we have refreshed our online catalog at , and now it covers the latest new products, which are now available from stock.
we believe that you will find some attractive additions to our product line. once you have had time to study the supplement, please let us know if you would like to take the matter further. we would be very happy to send samples to you for close inspection.
we will keep you informed on our progress and look forward to hearing from you.
sincerely,
回復(fù)對某個(gè)產(chǎn)品的查詢
dear mr. jones:
thank you for your inquiry of 16 march. we are pleased to hear that you are interested in our product "toaster".
weve enclosed the photo and detailed information of the product for your reference:
product: toaster
specification:
package: 1pcs/box price: 10usd/pcs
payment: l/c
for purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. payment is to be made by irrevocable at sight.
we look forward to receiving your first order.
sincerely,
無法提供對方查詢中所要求的產(chǎn)品時(shí)
dear mr. jones:
thank you for your enquiry of 12 march cate 9 cable.
we appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand.
we would, however, like to take this opportunity to offer the following material as a close substitute:
cate 5, us$__ per meter fob shanghai, including your commission 2%.
please visit our catalog at for more information on this item. if you find the product acceptable, please email us as soon as possible.
sincerely,
查詢對方公司的產(chǎn)品
dear sir or madam:
we know that you are exporters of textile fabrics.
we would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used.
we are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned.
when quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. prices quoted should include insurance and freight to san francisco.
sincerely,
外貿(mào)郵件回復(fù)技巧篇六
作為買家，認(rèn)為對方報(bào)價(jià)太高
dear mr. jones,
we acknowledge receipt of both your offer of may 6 and the samples of mens shirts, and thank you for these.
while appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply.
we have also to point out that the mens shirts are available in our market from several european manufacturers, all of them are at prices from 10% to 15% below the price you being the case, we have to ask you to consider if you can make reduction in your price, say 10%.as our order would be worth around us$50,000, you may think it worthwhile to make a concession.
we are looking forward to your reply,
sincerely,
要求對方開立信用證
dear mr. jones:
with reference to the 4,000 dozen shirts under our sales confirmation , we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering l/c.
please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. in order to avoid subsequent amendments, please see to it that the l/c stipulations are in exact accordance with the terms of the contract.
we look forward to receiving your favorable response at an early date.
sincerely,
因?qū)Ψ轿茨苋缙谛庞米C而交涉
dear mr. jones:
with reference to our sales confirmation dated august 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. this has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said sales confirmation.
you must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. if you refer to our sales
confirmation, you will see the clause reading: "the buyer shall establish the covering letter of credit before 30th august, 2002, failing which the seller reserves the right to rescind the contract without further notice." the goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. however, in consideration of our friendly business relations, we are prepared to wait for your l/c, which must reach us not later than october 5, 2002. if we again fail to receive your l/c in time, we shall cancel our sales
confirmation and ask you to refund to us the storage charges we have paid on your behalf.
your cooperation in this respect will be appreciated.
sincerely,
外貿(mào)郵件回復(fù)技巧篇七
外貿(mào)函電常用范文如下：
1.
dear mr. li,
your firm has been recommended 1 to us by the dickson electrics company, with whom we have done business for many years.
we are interested in your electric typewriters for use in offices and shall be glad if you will send us a copy of your illustrated catalogue 2 and current price list.
yours sincerely,
susan block
manager
a reply
dear ms block,
we welcome you for your enquiry of fed. 1 and thank you for your interest in our commodities. we are enclosing 3 some copies of our illustrated catalogues and a price list giving the details you asked for.
we trust that you will agree that our products and price appeal to 4 the most selective buyer. and we also allow a proper discount 5 according to the quantity ordered.
thank you again for your interest in our products. we are looking forward to your order and you may be assured 6 that it will receive our prompt and careful attention.
yours truly
2.
dear mr. lu,
we have noticed from your advertisement 1 in 2 that you export large quantities of cushions 3 to european market.
being specialized in this line for a long time, we are well connected with 4 many customers in our country. at present, we are interested in back cushion fine in quality and low in price. it will be highly appreciated if you could send us some brochures and samples for our reference and quote 5 your lowest price on cif basis including our 3% commission 6 .
should your goods prove satisfactory and price be found competitive 7 , you may expect substantial 8 orders from us.
we are looking forward to your early reply.
yours faithfully
a reply
dear mr. bean,
we warmly welcome your enquiry of april 4 and thank you for your interest in our cushions.
we are enclosing samples and price list of back cushions giving the details you asked for. we feel confident that you will find the goods both excellent in quality and reasonable in price.
best regards,
yours sincerely
希望對你有幫助。
外貿(mào)郵件回復(fù)技巧篇八
拒絕對方做獨(dú)家代理商的要求
dear mr. jones:
thank you for your letter of 15th september.
as we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. in our opinion, it would be better for both of us to try out a period of cooperation to see how things go. also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement.
we enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. we look forward to hearing from you.
sincerely,
處理對貨損的投訴
dear mr. jones:
we have received your letter of 18th july, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. upon receipt of your letter, we have given this matter our immediate attention. we have studied your surveyors report very carefully.
we are convinced that the present damage was due to e_traordinary circumstances under which they were transported to you. we are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree.
sincerely,
外貿(mào)郵件回復(fù)技巧篇九
dear sirs,
we are in receipt of your letter of july 17，asking us to offer 10,000 metric tons of the subject sugar for shipment to japan and appreciate very much your interest in our product.
to comply with your request, we are offering you the following:
: qingdao superior white crystal sugar.
: to be packed in new gunny bag of .
: ten thousand (10000) metric tons.
: us dollars one hundred and five (us$) per metric ton,fob qingdao.
5. payment: 100% by irrevocable and confirmed letter of credit to be opened in our favor through a1bank in qingdao and to be drawn at : three or four weeks after receipt of letter of credit by the first available boat sailing to yokohama direct.
please note that we do not have much ready stock on hand. therefore, it is important that,in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval.
we are awaiting your reply.
sincerely,
xxx
外貿(mào)郵件回復(fù)技巧篇十
hi ,sara
nice to hear from u .
we are in beijing now , and will back to yemen the day after
tomorrow casue of temporary problems in yemen , but my friends will stay here for a few more days .
we have filed your company infomation and quotation, will give u the final answers in the near future. by the way , do u have ppt document including ur company inroduction and products catalogue ? we need them to show to our yemen govnt or other security dealers.
thanks
steve basnett
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